Department Directory
Customer Support:
moc.qikrep@troppusFor technical inquiries, milestone tracker queries, and general platform help.
Billing & Subscriptions:
moc.qikrep@gnillibFor payment gateway receipts, refunds, cancellations, and invoice copies.
Partnerships & Advertising:
moc.qikrep@srentrapFor commercial partnerships, bank API integrations, and media inquiries.
Statutory Grievance Redressal
In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020:
Officer: Nodal Grievance & Compliance Officer
Location & Jurisdiction: Nashik, Maharashtra, India
Email: moc.qikrep@ecnaveirg
Working Hours: Mon - Fri, 9:30 AM - 6:30 PM IST
Resolution SLA: Acknowledged within 24 hours; resolved within 15 days
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